The Gladstone Support desk operates from 0700 to 1900 (GMT) Monday to Friday (excluding bank holidays)
and gives you direct access to a team of product and technical support consultants dedicated to resolving your problems and helping you make the most of your software.
You can contact the support desk in three ways:
- Contact us by e-mail at firstname.lastname@example.org
- Phone us on + 44 (0) 8451 20 10 11 (UK) or + 353 (0) 1842 4722 (Ireland)
- Log your call online click here (you must register for this service by calling support)
At weekends, an answering machine is provided for critical and high priority issues. Messages are picked up twice a day at 0930 and 1630 and handled on a reasonable endeavors basis.
An Extended Support Service
is available between 1900 and 2300 Monday to Friday and 0700 to 2300 at weekends, with direct access to a support consultant during this time.
If you would like further information regarding our extended cover, please contact us at email@example.com