University client base in Australia continues to grow

The University of Melbourne, Victoria, has recently chosen Gladstone Health & Leisure to serve their demanding tertiary needs, and in doing so has further increased Gladstone's growing University client base in Australia.

All of these Universities chose Gladstone as a replacement for their incumbent solution in order to gain enhanced functionality and reliability and to lower their ongoing operational support costs. One of the key requirements for Melbourne in particular was to have a management solution that could control all eight of their access points into their leisure facility so that members with different membership types and non-members could be let through or restricted as required.

The Gladstone Plus2 solution has the ability to control all access points on a real-time basis, so that as soon as a membership card or non-member bar-coded ticket is issued, it can be used through the appropriate turnstile. Another important factor for Melbourne was to find a solution that would be future-proof and could meet their future requirements today. One such requirement was for full online capabilities, allowing members and non-members to make and pay for bookings, register their details, purchase membership, renew membership and change contact details.

Carmel Bello, Guest Services Manager at the University of Melbourne said, "The introduction and utilisation of the Plus2 system has enabled us to streamline our business processes which have in turn allowed us to provide an even better level of customer service."

If you would like more information about how you can meet your future requirements today, then simply contact Rob or Ben at our Australian office in Sydney on +61 (0) 2 9031 9990 or click here to email us!

7 July 2009