Overview

Gladstone plc is a leading provider of innovative software solutions and services to leisure facilities in the UK and worldwide. The company has offices in England (Wallingford, Oxfordshire), Ireland (Dublin), Scotland (Glasgow) and Australia (Sydney). Gladstone plc owns and manages two main operations: Gladstone Health and Leisure and Gladstone Education.

Gladstone Health and Leisure provides leisure management systems to a wide range of organisations including trusts, leisure centres, and major private leisure chains. The company's solutions are accepted as the industry standard for the public sector. Gladstone Health and Leisure enables its clients to utilise central database facilities for central and cross-site online bookings, customer relationship management and membership management, centralisation of administration, marketing and reporting.

Gladstone Health and Leisure's current product portfolio includes the flagship Gladstone Plus2™ solution, which is widely regarded as the most sophisticated leisure management system available in the market today. It combines comprehensive membership management functionality with analysis, marketing and web bookings capability, delivering a truly comprehensive member relationship management solution. Operated as a multi-site fully integrated central database solution, Gladstone Plus2™ offers significant total cost of ownership advantages by enabling central database administration.

Connect2 is Gladstone Plus2's™ powerful online bookings and payment gateway, allowing customers to view classes, book a squash court or even pay for subscriptions online. Customers have the ability to truly take ownership of their bookings by viewing, modifying and cancelling reservations whilst making payments through a secure online gateway.

Kiosk2 complements Connect2 by providing easy-to-use, fast-track, self-serve units that enable visitors to collect tickets purchased online and to buy new services at the touch of a button. This encourages customers away from busy reception areas, reducing front-of-house pressure.

Our latest product has been specifically designed for the single site operator. Orbit Professional™ is an intelligent yet simple-to-use and affordable management solution for your business. Its intuitive and appealing interface enables users to carry out their day-to-day responsibilities quickly and accurately. Managers are equipped to efficiently direct operations so they can focus on running the business and retaining and maximising membership.

The Orbit solution makes it easy to manage membership and provide a proactive service. For example, tasks and reminders can be scheduled for staff which are easily visible on their home page. Notes can be created against individual members to encourage staff interaction with customers. Staff are alerted when members come in and issues can be dealt with proactively. These are just some of the features of Orbit Professional's simple intelligence.

Our mission

Gladstone's objective is to help its clients unlock the potential of their most valuable asset - their member and customer databases.

By capitalising on the investment provided by Gladstone plc and harnessing the experience gained through supplying the leisure industry with systems for the past 20 years, Gladstone will enable companies to control their business better, understand and communicate with their members and use this relationship to improve retention levels and the value of their member base.

Company vision

"To create software supported by professional services that helps our customers develop and maintain commercially rewarding relationships with their clients"

Our company

Gladstone has unrivalled expertise in the provision of membership management software and web enabled systems and services within any member based or closed community business, including, health and fitness clubs, local authorities, and football clubs.

Gladstone Health and Leisure is a division of Gladstone plc