Gladstone understands the impact on your business of implementing a leisure management system. We'll assign a dedicated project manager to assist you in the project delivery and ensure everything runs smoothly.

Having a dedicated project manager provides you with a senior resource to assess your specific operational needs, research and prepare solutions and manage developmental timelines and resources. All of this is designed to provide you with high quality service for the duration of your project and to manage all aspects of the installation process. The project manager’s key focus is to champion your project mandate.

Benefits 

• High level of accountability and deliverability
• Ability to quickly escalate your needs within Gladstone
• Single point of contact for all questions

The role of your project manager at Gladstone is to ensure that your project, from start to finish, is completed as seamlessly as possible with minimal impact to your operation.

Your project manager will work with you to fully understand the scope, timescale and budget of the project and engage with both internal and external teams to achieve this. The initiation, planning, execution, controlling and closing of any project will ensure that all of the key deliverables are documented and implemented.

In order to achieve this, Gladstone project managers work in close consultation with you to:

• Establish project objectives and clients benefits
• Specify operation and key performance indicator changes
• Develop a detailed project plan
• Monitor project activities against the original base line business case
• Hold regular reviews, issue project status reports and ensure all procedures and systems are utilised effectively
• Organise training, co-ordinate installations and offer continuous support

If you have any questions related to project management at Gladstone, please feel free to email us projectmanagement@gladstonemrm.com